EVENT POLICY INFORMATION

Registration Fees

Register online using your MasterCard, Visa, American Express, Discover. We do not accept checks.  Walk-ins are welcome at our in person events, however meals and seating is not guaranteed. 

CE Certificates

To obtain your CE certificate for an online event, you must remain present and logged into the event for the entirety of the presentation. For in person events, you must sign-in and sign-out at the event. All attendees must complete a program evaluation, which will be emailed within 1 week after the event. Upon completion of the evaluation, the certificate will download to your computer. You need to add your name and license number and save it. If you miss any of the presentation, you will not be eligible for CE credits.

Refunds/Cancellations

• Refund requests for in person events are accepted if received 5 days prior to the event.
• Refund requests for all-day or 6 CE credit workshops are accepted if received 1 week before the event. There is a $30 administrative fee to cancel an all-day workshop.
• Refund requests for online events are accepted if received 24 hours before the start of the event. In the event SCV-CAMFT encounters technical difficulties, refunds for online events may be granted outside this time frame on a case by case basis. 
• To request a cancellation, send an email to mail@scv-camft.org. 
• Refunds will be issued within ten (10) business days.

Chargeback Policy

Please contact us before you initiate a chargeback at mail@scv-camft.org. If there is a dispute, we will be happy to offer you a refund, as long as services have not been provided. If services have been provided, and you successfully initiate a chargeback, you will be re-charged for the services as well as a $25 service fee.

Grievances

SCV-CAMFT works hard to assure fair treatment for all participants and attempts to anticipate problems. There may be occasional issues which will require intervention and/or action on the part of the board of directors. Grievances should be put in writing and mailed to the board at SCV-CAMFT Board, 4546 El Camino Real B10 #814, Los Altos, CA 94022.

Accommodations for Disabilities

SCV-CAMFT is committed to providing a presentation that is accessible to all who wish to attend. If you have a special need and plan to attend, please notify us at mail@scv-camft.org. Requests must be made two weeks in advance.